Privacy Policy

1. Data Controller

Fletch Copywriting Lda., NIF 517234567, R. da Madeira 8, 2610-241 Amadora, Portugal. work@fletchcopywriting.com. +351 966 726 853.

2. Legal Framework

This policy complies with GDPR (EU 2016/679) and Portuguese Law 58/2019 implementing the GDPR in Portugal. Supervisory authority: CNPD (Comissao Nacional de Proteccao de Dados).

3. Data Collected

3.1 Contact Data

Name, email, phone, company name via contact form. Used to respond to inquiries and manage projects.

3.2 Project Data

Brand guidelines, customer research, analytics access, competitor information shared during engagements. Covered by NDA. Accessible only to assigned writer and project manager.

3.3 Payments

Processed via Stripe (PCI DSS Level 1). We do not store card details.

3.4 Analytics

Plausible Analytics (cookieless, GDPR-compliant). No personal data collected.

4. Legal Basis

Contact forms: legitimate interest (Art. 6(1)(f)). Service delivery: contract (Art. 6(1)(b)). Invoicing: legal obligation (Art. 6(1)(c)).

5. Retention

Contact: 12 months. Project files: 60 days post-delivery. Financial records: 10 years (Portuguese tax law, Codigo do IRC).

6. Your Rights

GDPR Arts. 15-22. Contact work@fletchcopywriting.com. 30 days. Complaint to CNPD (www.cnpd.pt).

7. International Transfers

Stripe (US, SCCs), Google Workspace (EU data region), Notion (US, SCCs). All GDPR Chapter V compliant.

8. Security

HTTPS, 2FA, NDA with all team members, 72h breach notification (Art. 33).

Last updated: April 2026.